top of page
Store
Policy
Customer Care
Customer care is important to us, and we’re committed to providing a positive experience from start to finish.
Because all of our items are made to order, each product is created specifically for you once your order is placed. For this reason, we ask that you review your order carefully before completing checkout, including size, color, and design details.
If you have questions before placing an order, we’re happy to help. If you need assistance after ordering, please reach out and we’ll do our best to support you.
Privacy & Safety
Your privacy and safety are important to us. We are committed to protecting your personal information and using it responsibly.
When you place an order or contact us, we collect only the information necessary to process your order and provide support. This may include your name, email address, shipping address, and payment details. Payment information is securely processed through trusted third-party providers and is never stored by us.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
We take reasonable steps to protect your information and maintain a secure shopping experience. Any information you share with us is used solely to fulfill orders, communicate with you, and improve our services.
If you have any questions about our privacy or safety practices, please feel free to contact us.
Lost or Stolen Packages
The Mama & Mini Co. is not responsible for lost, stolen, or missing packages.
Please ensure your shipping address is correct and that you have a secure location for delivery. If your package is lost or stolen, we recommend contacting the shipping carrier directly to file a claim.
If you have any questions or concerns about your shipment, please feel free to reach out and we'll do our best to assist you.
Payment Methods
We accept secure payments through trusted payment providers.
Available payment methods may include major credit and debit cards, as well as other payment options offered at checkout. All payments are processed securely, and we do not store your payment information.
If you have any questions about payment options, feel free to contact us before placing your order.
Payment Methods
bottom of page