Shipping & Returns
Local Pickup
Local pickup is available in Sudbury, Ontario.
Please select Local Pickup at checkout to avoid shipping charges.
Once your order is ready, you will receive an email with pickup instructions and location details.
Please note:
• Orders must be picked up within 7 days of notification
• Please pick up your order from the local pickup bin
• Only take the order that has your name on it
Thank you for supporting our small, local business 🤍
Shipping Policy
All orders are made to order and processed with care.
Once an order is placed, production begins before shipment. Processing times may vary based on order volume and product type. Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping times vary by destination and carrier and are separate from processing time. We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions about your order or shipping, feel free to contact us and we’ll be happy to assist.
Return & Exchange Policy
All of our items are made to order and created specifically for you.
Because of this, we do not accept returns or exchanges for sizing, color selection, or preference changes. We encourage customers to review product details and sizing information carefully before placing an order.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the situation and work with you to find an appropriate resolution.
Approved replacements or corrections will be processed as quickly as possible.
Thank you for understanding and supporting a made-to-order business.